Mac Genie Boroughbridge Phone, iPad & Computer Services

Monday-Thursday 10am-5pm – Open
Friday
10am-2pm – Open
Saturday & Sunday – Closed



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
4 months ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
4 months ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
4 months ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
6 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
6 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one. They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty. I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first. If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first ! Fantastic service and I now know where to go. 5 STARS !!! Richard Pickles
Colin Wells profile picture
Colin Wells
6 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
6 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
8 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
8 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.


  • positive review  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

    Chris Stockil Avatar Chris Stockil
    19 December, 2019

    positive review  Very helpful and efficient in restoring my lost data - thank you

    Joe Spearing Avatar Joe Spearing
    29 March, 2019

    positive review  Rescued my Ipad from a previous botched repair by someone else. Reasonable price. Knows his stuff. Neat motor too !!

    David Bradley Avatar David Bradley
    9 January, 2020
  • positive review  Excellent service, IMAC dropped off at 11.00am , repaired and picked up at 5.00pm, fantastic, thanks!

    Linton Austen Avatar Linton Austen
    23 February, 2021

    positive review  I dropped my iPad last week and smashed the screen. Panicked then remembered the add I saw on Boroughbridge Chatter. Found it and the phone number. Rang up, Theo answered my call Nd from then on it was simple. Clear concise information. He even came and picked it up as I have been in self isolation. Then today Sunday😳 Theo rang me to see if it was convenient to bring my iPad back as it was fixed. 👏🏻👏🏻👏🏻 Thank you so much Mac Genie. So so grateful. Highly recommend this company 🌟🌟🌟🌟🌟

    Liz Sadler Avatar Liz Sadler
    22 March, 2020

    positive review  Highly recommend this company! Good communication/Excellent, fast & friendly service. Super helpful. I shall definitely be using them in the future. 👍👏👏

    Connie Wilson Avatar Connie Wilson
    4 August, 2020
  • positive review  Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old. He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.

    Andrew Collier Avatar Andrew Collier
    16 September, 2020

    positive review  I can recommend Mac Genie Computers for outstanding service and professionalism. They are very helpful and made my iPad and laptop like new again. Thank you!

    Margaret Mcbride Avatar Margaret Mcbride
    25 January, 2020

    positive review  Brilliant speedy service. I contacted Mac genie computers yesterday about a new battery for my iphone. I got an instant reply with a quote and advised they could fit a new battery the next day within 30mins while I waited. Today I called In had a super cup of Yorkshire tea and within 20mins my battery was fitted. Job done! I would highly recommend their services. Thanks Theo and cindy for your great service.

    Louise Boyle Avatar Louise Boyle
    7 June, 2019
  • positive review  Very professional and customer service is brilliant too. They charge less than the Apple store and being in Kirby Hill was a huge plus for us. I would highly recommend Mac Genie Computers. Thank you so much for fixing our iPhone battery.

    Vaishali Pant Joshi Avatar Vaishali Pant
    15 May, 2019

    positive review  Great service. Also very quick and if your someone who wants your computer to ru. as well as it can (so you can be efficient) I would recommend Mac genie.

    Julian Crossley Avatar Julian Crossley
    7 January, 2020

    Apple wanted to charge me £650.00 to replace my logic board after i spilled coffee on my Macbook Pro, Mac Genie repaired my original logic board and it only cost me £255.00. Had my laptop back in 4 days, thank you guys you saved me a lot of money.

    Mark Jackson Avatar Mark Jackson
    3 April, 2017
  • positive review  Mac Genie you’re the best! Saved me and my phone. Thank you thank you!

    Haley Holmes Meikle-Braes Avatar Haley Holmes
    22 July, 2020

    positive review  Superb, friendly service, replaced my iPhone screen whilst I waited. Such a bonus having this service locally. Brilliant coffee too! We will be back and thank you Theo.

    Sharon Malone Avatar Sharon Malone
    7 March, 2020

    positive review  Fantastic service, fast, efficient, friendly . Highly recommend, thank you Theo 😊

    Fiona Tomlinson Avatar Fiona Tomlinson
    20 October, 2021
  • positive review  brilliant quick service very happy thank you xxx

    Martina Rita Storry Avatar Martina Rita
    2 October, 2020

    positive review  Would highly recommend Mac Genie, took in an Iphone7 with a very badly smashed screen and a battery that needed charging constantly. Just a few hours later and the phone is like new, its fully repaired with a new screen, a new battery and a years warranty. Fantastic local business every one should try to support

    Joanne Taylor Avatar Joanne Taylor
    1 February, 2021

    positive review  Theo is hugely knowledgable and super helpful, problem with MacBook Pro screen (even with the complication of a logic board issue) was diagnosed swiftly and fixed. Theo was also very upfront on price and options .... would highly recommend

    Richard Daniell Avatar Richard Daniell
    20 September, 2019
  • positive review  Theo always provides an excellent service. He takes time to explain things so his clients have a good understanding of what is required and what work has been completed. Theo is a very honest person who always ensures that his clients do not have any unnecessary expenses. I highly recommend Mac Genie computers and would not go anywhere else.

    Julie Marsden Avatar Julie Marsden
    24 October, 2021

    positive review  Excellent, friendly service at good prices and very quick. They sorted my MacBook Pro battery in a couple of hours instead of the week that Apple wanted. Highly recommend.

    Stephen Brierley Avatar Stephen Brierley
    2 August, 2019

    positive review  Very quick and done a very good job! Would definitely recommend to anyone who needs the service!

    Sam Isaac Avatar Sam Isaac
    21 September, 2020
  • positive review  Thank you once again, Theo, for saving my Mac (and me!). I appreciate your honesty, education on how to get more from my Mac and super quick service. Wouldn't go anywhere else.

    Hype Marketing UK Avatar Hype Marketing
    7 May, 2024

    positive review  MacBook battery swollen and distorting the chassis. Battery replaced, dust removed and chassis re-aligned (no charge for the chassis work). All done in good time and good advice received about battery usage.

    Malcolm More Avatar Malcolm More
    24 June, 2021

    positive review  I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo

    Jane Inman Avatar Jane Inman
    23 April, 2020
  • positive review  Alfie dropped my phone on a stone broken screen on the phone.Took the phone to Mac Genie Computers fixed in less than an hour excellent service certainly recommend them

    Alex Goodall Avatar Alex Goodall
    14 August, 2019

    positive review  I would highly recommend Mac Genie Computers. A very efficient service. He diagnosed an Xbox problem and gave sound advice regarding the cost effectiveness of repair against replacement. He also repaired an IPad at a very fair price. Will definitely use again. 5 stars ⭐️

    Liza Shaw Avatar Liza Shaw
    25 January, 2021

    We were very pleased with the quick response to our initial request for help in repairing the power supply to our imac. Very knowledgeable and speedy, reasonably priced repair and service. Collection and return service also very efficient. We would highly recommend Mac Genie.

    Robert Kemp Avatar Robert Kemp
    11 February, 2018
  • positive review  Fantastic job done on my laptop most deffo recommend, great customer service polite and helpful. Thank you

    Norman Evans Avatar Norman Evans
    6 November, 2020

    positive review  Excellent Service and they educate their customers on the issues on your hardware and software. Recommend them to anyone who has issues with their Apple Hardware and Software

    Roy Hendrickse Avatar Roy Hendrickse
    16 April, 2020

    positive review  Mac Genie replaced a screen on my husbands phone , he has done a brilliant job . Very honest man ! Will definitely recommend

    Jo Owen Avatar Jo Owen
    20 October, 2021

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.