We encourage our customers to use our Contact Us button above for general enquires or to make a booking prior to visiting the shop, as we do get very busy and also service local business with IT call-out visits.
OPENING HOURS
Monday-Thursday 10am-5pm – Open Friday 10am-2pm – Open Saturday & Sunday – Closed
The All New iPhone Duo
The Foldable iPhone
The All New iPhone 18 Pro
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Trusted & Reliable
iPad, iPhone, iMac, MacBook Pro
Mac & PC Repair Specialists In Boroughbridge Computers
Affordable Apple Mac Accessories
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24" iMac's - M4
4.5K Retina Displays As Standard
Apple iOS
A Giant Step For iPhone & iPad
watchOS
More intelligent, More You.
iPad Pro
You Can Do Anything Better.
Trusted in Apple Mac & Windows PC, iPhones & iPads Mac Genie Boroughbridge Computer Services
iPad – iPhone – iMac – MacBook Pro / Air – Mac Pro – Samsung Galaxy – Android Phone – Tablets – Laptops – Windows PC’s
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge
Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.
Thoroughly impressed. Daughter cracked the screen and Theo had fixed it within 2 days. An lots of good advice. Highly recommend
Fiona Ryan 19 February, 2021
I 100% recommend Theo !! he is professional at anything he does, he’s that sort of bloke.... go big or go home.... I had a problem with a Facebook Wi-fi network at my shop, he came out and sorted it. I’m very grateful to him. I know a little bit but he’s my go to man for anything technical. Definitely the best in his field in the area 👍👍
Ali Moffat 21 July, 2020
Theo always provides an excellent service. He takes time to explain things so his clients have a good understanding of what is required and what work has been completed. Theo is a very honest person who always ensures that his clients do not have any unnecessary expenses. I highly recommend Mac Genie computers and would not go anywhere else.
Julie Marsden 24 October, 2021
First class service and customer care. Three items repaired - wouldn’t go anywhere else. 👍😊
Helen Bradley 4 March, 2021
Dear Theo, thank you for everything you’ve done with the MacBook Pro, especially with the state it was in! It was great of you to keep it an extra day and for resetting it to factory settings, as well as installing a new operating system. We couldn’t be happier with the outcome! And as well for having to deal with answering my silly questions! Thank you again! I couldn’t recommend you enough, definitely the best repair shop in North Yorkshire. King Regards, Jake.
Jake Bowers 10 September, 2020
Excellent Service and they educate their customers on the issues on your hardware and software. Recommend them to anyone who has issues with their Apple Hardware and Software
Roy Hendrickse 16 April, 2020
Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was.
If you have any issue with your device, Mac Genie is your first stop.
Roger Wood 5 October, 2020
Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.
Edward Smith 28 January, 2021
Another great service from Theo. My husband managed to crack his phone screen, no job is too much for Theo.
Thank you for sorting out the phone and avoiding having to buy a new one
Angela Walker 4 November, 2020
So pleased these guys have opened up in Kirby Hill. Having a MAC specialist on your doorstep is a godsend. Great customer service and thanks to Theo spending time with me to show me a better way of working with my MAC. I really appeciate you sharing your knowledge and experience. Hope to see you soon.
Emma L 7 January, 2019
Great service and received some fantastic advice to help avoid issues in the future. High recommend MacGenie
Vanessa Eastham 8 July, 2021
I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!
Lexy Cornell 16 June, 2021
fantastic service so helpful and understanding. prompt service too, would highly recommend
Helen Swann 16 November, 2020
Fantastic service and repairs fully explained wouldn’t hesitate to recommend and will certainly be using Mac Genie for all future repairs
Ruth Rennison 18 August, 2021
Fast friendly efficient service. Would recommend.
Jane Bone 19 October, 2020
Top advice top service good price
Nigel Roddis 22 November, 2021
Brilliant service today. Another company let me down and Mac Genie came to my rescue and helped me straight away even rushing a delivery of a part within 24 hours. Efficient and friendly. Brilliant- thank you!!
Emma Rock 24 May, 2019
Brilliant, efficient and friendly service. Had been previously advised I Pad couldn’t be fixed only for Mac Genie to work wonders and now the once redundant device is fully functioning! Thank you.
Victoria McClen 27 February, 2020
Excellent service, IMAC dropped off at 11.00am , repaired and picked up at 5.00pm, fantastic, thanks!
Linton Austen 23 February, 2021
Fantastic service. extremely helpful, friendly and efficient!
Helen Chandler 1 June, 2021
Great emergency service! thanks so muck for sorting at this difficult time, will be back😁
Richard Van 27 March, 2020
Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old.
He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.
Andrew Collier 16 September, 2020
We were very pleased with the quick response to our initial request for help in repairing the power supply to our imac. Very knowledgeable and speedy, reasonably priced repair and service. Collection and return service also very efficient. We would highly recommend Mac Genie.
Robert Kemp 11 February, 2018
These guys are the only place to take your Mac! I have had outstanding customer service and very reasonable rates!
Thank you so much. 5 🌟’s
Julia Simmons 28 November, 2018
I would highly recommend Mac Genie Computers. He fixed my laptop for me recently and installed all software that I needed, this was done within the week, great communication throughout. Will definitely use again. 5 stars ⭐️
Rebecca Peacock 9 February, 2021
Apple wanted to charge me £650.00 to replace my logic board after i spilled coffee on my Macbook Pro, Mac Genie repaired my original logic board and it only cost me £255.00. Had my laptop back in 4 days, thank you guys you saved me a lot of money.
Mark Jackson 3 April, 2017
Took my iPad in
Having few problems
Great service
Great price
Great customer service
Highly recommend
Nice people to deal with nothing is a problem for them
Well done mac Geni
Wendy Marks 23 December, 2019
LIFE SAVERS. I’m the clumsy sort and dropped my MacBook Laptop down a staircase, needless to say it wouldn’t even turn on. I contacted Mac Genie in the desperate hope of getting it so I could turn it on to recover my work (yes I know I didn’t back up) and when it came back not only would it turn on, it had been physically repaired also. Great communication and service, would definitely recommend.
Sarah McMillan 3 April, 2017
They are really good and helpful the service was fast and efficient everything was explained what needed done and why. Would highly recommend Mac Genie Computers
Janice Goodwin 4 February, 2020
Very professional and customer service is brilliant too. They charge less than the Apple store and being in Kirby Hill was a huge plus for us. I would highly recommend Mac Genie Computers. Thank you so much for fixing our iPhone battery.
Liquid Damage? … Don’t Panic, Mac Genie to the rescue.
MacBook Air / Pro
Water Or Liquid Damage? Don’t Panic!
Contact Mac Genie Call: 01423 323815
We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more …. your number one stop.