We encourage our customers to use our Contact Us button above for general enquires or to make a booking prior to visiting the shop, as we do get very busy and also service local business with IT call-out visits.
OPENING HOURS
Monday-Thursday 10am-5pm – Open Friday 10am-2pm – Open Saturday & Sunday – Closed
The All New iPhone Duo
The Foldable iPhone
The All New iPhone 18 Pro
Stylish & Powerful
Trusted & Reliable
iPad, iPhone, iMac, MacBook Pro
Mac & PC Repair Specialists In Boroughbridge Computers
Affordable Apple Mac Accessories
Check Our Apple Store Selection
24" iMac's - M4
4.5K Retina Displays As Standard
Apple iOS
A Giant Step For iPhone & iPad
watchOS
More intelligent, More You.
iPad Pro
You Can Do Anything Better.
Trusted in Apple Mac & Windows PC, iPhones & iPads Mac Genie Boroughbridge Computer Services
iPad – iPhone – iMac – MacBook Pro / Air – Mac Pro – Samsung Galaxy – Android Phone – Tablets – Laptops – Windows PC’s
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one. They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty. I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge
Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first. If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first ! Fantastic service and I now know where to go. 5 STARS !!! Richard Pickles
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.
Fabulous and really friendly service, they replaced the screen in my son’s iPad - highly recommend ⭐️⭐️⭐️⭐️⭐️
Nicola Pullan 11 October, 2019
I took my boyfriends phone in after he had smashed the camera, Theo was amazing. after a little mishap he rang to tell me what had happened and very kindly paid the extra money on top of what was quoted! cant reccomend enough, will definately use him again.
Thanks again Mac Genie
Kellyann Hewick 29 May, 2020
Fantastic job done on my laptop most deffo recommend, great customer service polite and helpful.
Thank you
Norman Evans 6 November, 2020
Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.
Edward Smith 28 January, 2021
Thank you once again, Theo, for saving my Mac (and me!). I appreciate your honesty, education on how to get more from my Mac and super quick service. Wouldn't go anywhere else.
Hype Marketing 7 May, 2024
Alfie dropped my phone on a stone broken screen on the phone.Took the phone to Mac Genie Computers fixed in less than an hour excellent service certainly recommend them
Alex Goodall 14 August, 2019
Mac Genie you’re the best! Saved me and my phone. Thank you thank you!
Haley Holmes 22 July, 2020
Mac Genie replaced a screen on my husbands phone , he has done a brilliant job . Very honest man ! Will definitely recommend
Jo Owen 20 October, 2021
Very quick and done a very good job! Would definitely recommend to anyone who needs the service!
Sam Isaac 21 September, 2020
Twice repaired my Huawei now, really lovely couple and fast service. Won't recommend too much incase they get too busy to fix mine!🤣
Claire Tegerdine 19 January, 2019
Great service, would highly recommended! Wasn’t any trouble getting my iPad fixed and ready within the next day! Reasonably priced and genuine people who are happy to help!
Emily Gaunt 21 May, 2019
Top advice top service good price
Nigel Roddis 22 November, 2021
Superb, friendly service, replaced my iPhone screen whilst I waited. Such a bonus having this service locally. Brilliant coffee too! We will be back and thank you Theo.
Sharon Malone 7 March, 2020
Excellent fast service, friendly and efficient. Thanks!
Miles Beecham 24 March, 2020
Incredible!! The most convenient service that could possibly be provided, they really did everything up and beyond expectation to help me out and get my iMac back up and running as good as new, I would highly reccomend these to anyone! I will definitely be using Mac genie again without a shadow of a doubt! A* service!
Mytch Mackay 3 September, 2017
Very helpful and efficient in restoring my lost data - thank you
Joe Spearing 29 March, 2019
Quality, friendly service. Highly recommend.
Steve Isaac 4 December, 2019
Prompt response and appointment booking, friendly and informative service.
Quick repair with minimal wait time.
Will definitely use again.
Neil Garner 29 December, 2020
I 100% recommend Theo !! he is professional at anything he does, he’s that sort of bloke.... go big or go home.... I had a problem with a Facebook Wi-fi network at my shop, he came out and sorted it. I’m very grateful to him. I know a little bit but he’s my go to man for anything technical. Definitely the best in his field in the area 👍👍
Ali Moffat 21 July, 2020
Explained what was wrong with my phone, and why, sorted it out straight away, phone fully functioning. Thank you
Trevor Kettlewell 14 November, 2019
Theo is hugely knowledgable and super helpful, problem with MacBook Pro screen (even with the complication of a logic board issue) was diagnosed swiftly and fixed. Theo was also very upfront on price and options .... would highly recommend
Richard Daniell 20 September, 2019
So pleased these guys have opened up in Kirby Hill. Having a MAC specialist on your doorstep is a godsend. Great customer service and thanks to Theo spending time with me to show me a better way of working with my MAC. I really appeciate you sharing your knowledge and experience. Hope to see you soon.
Emma L 7 January, 2019
Great service and received some fantastic advice to help avoid issues in the future. High recommend MacGenie
Vanessa Eastham 8 July, 2021
Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old.
He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.
Andrew Collier 16 September, 2020
Dear Theo, thank you for everything you’ve done with the MacBook Pro, especially with the state it was in! It was great of you to keep it an extra day and for resetting it to factory settings, as well as installing a new operating system. We couldn’t be happier with the outcome! And as well for having to deal with answering my silly questions! Thank you again! I couldn’t recommend you enough, definitely the best repair shop in North Yorkshire. King Regards, Jake.
Jake Bowers 10 September, 2020
fantastic service so helpful and understanding. prompt service too, would highly recommend
Helen Swann 16 November, 2020
Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was.
If you have any issue with your device, Mac Genie is your first stop.
Roger Wood 5 October, 2020
Excellent fast service. Battery changed while you wait 👍. Even a free coffee! Thank you
Tim Jones 10 July, 2020
I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo
Liquid Damage? … Don’t Panic, Mac Genie to the rescue.
MacBook Air / Pro
Water Or Liquid Damage? Don’t Panic!
Contact Mac Genie Call: 01423 323815
We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more …. your number one stop.