Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
2 months ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
2 months ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
2 months ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
4 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
4 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
4 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
5 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
6 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
6 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.


  • positive review  First class service and customer care. Three items repaired - wouldn’t go anywhere else. 👍😊

    Helen Bradley Avatar Helen Bradley
    4 March, 2021

    positive review  Another great service from Theo. My husband managed to crack his phone screen, no job is too much for Theo. Thank you for sorting out the phone and avoiding having to buy a new one

    Angela Walker Avatar Angela Walker
    4 November, 2020

    positive review  Very good quick service, friendly and professional and reasonable priced, helped me out in no time with a new laptop battery would recommend

    Charlotte Emily Wedgewood Avatar Charlotte Emily
    28 July, 2019
  • positive review  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

    Chris Stockil Avatar Chris Stockil
    19 December, 2019

    positive review  Theo is hugely knowledgable and super helpful, problem with MacBook Pro screen (even with the complication of a logic board issue) was diagnosed swiftly and fixed. Theo was also very upfront on price and options .... would highly recommend

    Richard Daniell Avatar Richard Daniell
    20 September, 2019

    positive review  Fantastic service, fast, efficient, friendly . Highly recommend, thank you Theo 😊

    Fiona Tomlinson Avatar Fiona Tomlinson
    20 October, 2021
  • positive review  Fantastic service. extremely helpful, friendly and efficient!

    Helen Chandler Avatar Helen Chandler
    1 June, 2021

    positive review  Explained what was wrong with my phone, and why, sorted it out straight away, phone fully functioning. Thank you

    Trevor Kettlewell Avatar Trevor Kettlewell
    14 November, 2019

    positive review  Fast, efficient and friendly service. Thanks Theo.

    David Stead Avatar David Stead
    7 August, 2020
  • positive review  Alfie dropped my phone on a stone broken screen on the phone.Took the phone to Mac Genie Computers fixed in less than an hour excellent service certainly recommend them

    Alex Goodall Avatar Alex Goodall
    14 August, 2019

    positive review  A very efficient and friendly service. They are extremely knowledgeable.

    Ione Jacqueline Cumming Avatar Ione Jacqueline
    21 October, 2020

    positive review  I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!

    Lexy Cornell Atkinson Avatar Lexy Cornell
    16 June, 2021
  • positive review  Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was. If you have any issue with your device, Mac Genie is your first stop.

    Roger Wood Avatar Roger Wood
    5 October, 2020

    positive review  Fantastic service and repairs fully explained wouldn’t hesitate to recommend and will certainly be using Mac Genie for all future repairs

    Ruth Rennison Avatar Ruth Rennison
    18 August, 2021

    positive review  Highly recommend very good service & excellent knowledge on my MacBook Pro repair.

    Sam Cullen Avatar Sam Cullen
    17 April, 2025
  • positive review  Mac Genie you’re the best! Saved me and my phone. Thank you thank you!

    Haley Holmes Meikle-Braes Avatar Haley Holmes
    22 July, 2020

    positive review  Great emergency service! thanks so muck for sorting at this difficult time, will be back😁

    Richard Van Opstal Avatar Richard Van
    27 March, 2020

    positive review  I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo

    Jane Inman Avatar Jane Inman
    23 April, 2020
  • positive review  We used Mac Genie to assist with setting up our iPad and they have been on hand to help with all our technology needs. Thanks for the help!!

    George Bailes Avatar George Bailes
    17 June, 2019

    positive review  extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.

    Steve Jackson Avatar Steve Jackson
    28 May, 2020

    positive review  These guys are the only place to take your Mac! I have had outstanding customer service and very reasonable rates! Thank you so much. 5 🌟’s

    Julia Simmons Avatar Julia Simmons
    28 November, 2018
  • positive review  Very helpful and efficient in restoring my lost data - thank you

    Joe Spearing Avatar Joe Spearing
    29 March, 2019

    positive review  Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service

    Diane Myers Avatar Diane Myers
    24 February, 2020

    positive review  Fantastic job done on my laptop most deffo recommend, great customer service polite and helpful. Thank you

    Norman Evans Avatar Norman Evans
    6 November, 2020
  • positive review  Fantastic service, friendly and helpful

    Chols Victoria Grimshaw Avatar Chols Victoria
    18 March, 2021

    positive review  This guy can do absolutely everything, he’s just worked on my iMac , also simplified everything so even I can understand what I’m doing , many thanks Jacqui Tasker

    Jacqui Tasker Avatar Jacqui Tasker
    16 December, 2020

    These guys have sorted several macbook/macbook pro issues for us and every time the service has been superb. They supply an exceptional level of technical knowhow and proffer detailed explanations if needed whilst providing the kind of customer service that keeps you coming back. HIGHLY RECOMMENDED!!

    Chris Beadle Avatar Chris Beadle
    3 April, 2017
  • positive review  Excellent customer service! I needed the data recovering from my broken external hard drive and Theo explained everything throughout. Really pleased with the recovery, I would highly recommend xx

    Jennie Lyons Summerbell Avatar Jennie Lyons
    2 October, 2019

    LIFE SAVERS. I’m the clumsy sort and dropped my MacBook Laptop down a staircase, needless to say it wouldn’t even turn on. I contacted Mac Genie in the desperate hope of getting it so I could turn it on to recover my work (yes I know I didn’t back up) and when it came back not only would it turn on, it had been physically repaired also. Great communication and service, would definitely recommend.

    Sarah McMillan Avatar Sarah McMillan
    3 April, 2017

    positive review  Rescued my Ipad from a previous botched repair by someone else. Reasonable price. Knows his stuff. Neat motor too !!

    David Bradley Avatar David Bradley
    9 January, 2020

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.