Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
1 week ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
2 weeks ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
3 weeks ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
2 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
2 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
2 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
3 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
4 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
5 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.



  • positive review  Brilliant, efficient and friendly service. Had been previously advised I Pad couldn’t be fixed only for Mac Genie to work wonders and now the once redundant device is fully functioning! Thank you.

    Victoria McClen Poole Avatar Victoria McClen
    27 February, 2020

    positive review  They are really good and helpful the service was fast and efficient everything was explained what needed done and why. Would highly recommend Mac Genie Computers

    Janice Goodwin Avatar Janice Goodwin
    4 February, 2020

    positive review  Excellent service, IMAC dropped off at 11.00am , repaired and picked up at 5.00pm, fantastic, thanks!

    Linton Austen Avatar Linton Austen
    23 February, 2021
  • positive review  I recommend Mac Genie 100%. Theo came to the rescue when my iPad broke down. Nothing is too much trouble and he was amazing.

    Jane Golding Avatar Jane Golding
    23 July, 2020

    positive review  I took my boyfriends phone in after he had smashed the camera, Theo was amazing. after a little mishap he rang to tell me what had happened and very kindly paid the extra money on top of what was quoted! cant reccomend enough, will definately use him again. Thanks again Mac Genie

    Kellyann Hewick Avatar Kellyann Hewick
    29 May, 2020

    positive review  MacBook battery swollen and distorting the chassis. Battery replaced, dust removed and chassis re-aligned (no charge for the chassis work). All done in good time and good advice received about battery usage.

    Malcolm More Avatar Malcolm More
    24 June, 2021
  • positive review  Excellent help and service always at Mac Genie even when things have not always been straight forward to sort. Highly recommend.

    John Penny Siddall Avatar John Penny
    12 January, 2022

    positive review  Top advice top service good price

    Nigel Roddis Avatar Nigel Roddis
    22 November, 2021

    positive review  Fantastic service. extremely helpful, friendly and efficient!

    Helen Chandler Avatar Helen Chandler
    1 June, 2021
  • positive review  Fantastic service, fast, efficient, friendly . Highly recommend, thank you Theo 😊

    Fiona Tomlinson Avatar Fiona Tomlinson
    20 October, 2021

    These guys fixed a Retina display on my MacBook. They couldn't of done enough to make sure you're happy with it. Would highly recommend! Thank you!

    Ross Dobson Avatar Ross Dobson
    7 April, 2017

    positive review  brilliant quick service very happy thank you xxx

    Martina Rita Storry Avatar Martina Rita
    2 October, 2020
  • positive review  Very quick and done a very good job! Would definitely recommend to anyone who needs the service!

    Sam Isaac Avatar Sam Isaac
    21 September, 2020

    positive review  Mac Genie replaced a screen on my husbands phone , he has done a brilliant job . Very honest man ! Will definitely recommend

    Jo Owen Avatar Jo Owen
    20 October, 2021

    positive review  fantastic service so helpful and understanding. prompt service too, would highly recommend

    Helen Swann Avatar Helen Swann
    16 November, 2020
  • positive review  Excellent fast service, friendly and efficient. Thanks!

    Miles Beecham Avatar Miles Beecham
    24 March, 2020

    positive review  Great service, would highly recommended! Wasn’t any trouble getting my iPad fixed and ready within the next day! Reasonably priced and genuine people who are happy to help!

    Emily Gaunt Avatar Emily Gaunt
    21 May, 2019

    positive review  Highly recommend Mac Genie!!! Great service, very professional. Thank you!!!!

    Becky Grace Rojan Avatar Becky Grace
    15 November, 2021
  • positive review  Booked my phone in for a replacement battery. It was ready to collect the next day. Excellent service, I will definitely use Mac Genie again if needed. Thanks very much.

    Sarah Learmonth Avatar Sarah Learmonth
    20 January, 2021

    positive review  Theo always provides an excellent service. He takes time to explain things so his clients have a good understanding of what is required and what work has been completed. Theo is a very honest person who always ensures that his clients do not have any unnecessary expenses. I highly recommend Mac Genie computers and would not go anywhere else.

    Julie Marsden Avatar Julie Marsden
    24 October, 2021

    positive review  Theo at Mac Genie was a fantastic help from start to finish, Mac Genie fixed my iPhone 6s and MacBook Pro with a quick turn around. I was very satisfied with the service and Theo's knowledge and expertise was incredibly helpful as I was able to make a good decision to get the right parts at an affordable price for my budget. I can't thank Theo enough for his hard work and staying late on a Friday night so that I could get back to work straight away. I did not expect this and I was very happy and surprised to get a message saying it was ready on the Saturday morning. I would highly recommend Mac Genie and I would use their services again in a heartbeat. Many Thanks Rich

    Richard Clark Avatar Richard Clark
    10 June, 2020
  • positive review  Brilliant service today. Another company let me down and Mac Genie came to my rescue and helped me straight away even rushing a delivery of a part within 24 hours. Efficient and friendly. Brilliant- thank you!!

    Emma Rock Avatar Emma Rock
    24 May, 2019

    positive review  Excellent Service and they educate their customers on the issues on your hardware and software. Recommend them to anyone who has issues with their Apple Hardware and Software

    Roy Hendrickse Avatar Roy Hendrickse
    16 April, 2020

    positive review  Thoroughly impressed. Daughter cracked the screen and Theo had fixed it within 2 days. An lots of good advice. Highly recommend

    Fiona Ryan Avatar Fiona Ryan
    19 February, 2021
  • positive review  First class service and customer care. Three items repaired - wouldn’t go anywhere else. 👍😊

    Helen Bradley Avatar Helen Bradley
    4 March, 2021

    positive review  Very professional and customer service is brilliant too. They charge less than the Apple store and being in Kirby Hill was a huge plus for us. I would highly recommend Mac Genie Computers. Thank you so much for fixing our iPhone battery.

    Vaishali Pant Joshi Avatar Vaishali Pant
    15 May, 2019

    positive review  I would highly recommend Mac Genie Computers. He fixed my laptop for me recently and installed all software that I needed, this was done within the week, great communication throughout. Will definitely use again. 5 stars ⭐️

    Rebecca Peacock Avatar Rebecca Peacock
    9 February, 2021
  • positive review  I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo

    Jane Inman Avatar Jane Inman
    23 April, 2020

    positive review  extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.

    Steve Jackson Avatar Steve Jackson
    28 May, 2020

    positive review  Highly recommend this company! Good communication/Excellent, fast & friendly service. Super helpful. I shall definitely be using them in the future. 👍👏👏

    Connie Wilson Avatar Connie Wilson
    4 August, 2020

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 98% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.