We encourage our customers to use our Contact Us button above for general enquires or to make a booking prior to visiting the shop, as we do get very busy and also service local business with IT call-out visits.
OPENING HOURS
Monday-Thursday 10am-5pm – Open Friday 10am-2pm – Open Saturday & Sunday – Closed
The All New iPhone Duo
The Foldable iPhone
The All New iPhone 18 Pro
Stylish & Powerful
The Reliable 17 Pro
Trusted & Reliable
iPad, iPhone, iMac, MacBook Pro
Mac & PC Repair Specialists In Boroughbridge Computers
Affordable Apple Mac Accessories
Check Our Apple Store Selection
24" iMac's - M4
4.5K Retina Displays As Standard
Apple iOS
A Giant Step For iPhone & iPad
watchOS
More intelligent, More You.
iPad Pro
You Can Do Anything Better.
Trusted in Apple Mac & Windows PC, iPhones & iPads Mac Genie Boroughbridge Computer Services
iPad – iPhone – iMac – MacBook Pro / Air – Mac Pro – Samsung Galaxy – Android Phone – Tablets – Laptops – Windows PC’s
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one. They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty. I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge
Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first. If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first ! Fantastic service and I now know where to go. 5 STARS !!! Richard Pickles
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.
Excellent service. Explained what they were going to do and proactively kept me informed throughout . Can’t recommend them too highly
Janet Freeman 9 November, 2021
Explained what was wrong with my phone, and why, sorted it out straight away, phone fully functioning. Thank you
Trevor Kettlewell 14 November, 2019
Would that this service had been available earlier! Helpful, friendly and extremely knowledgable, knocking Apple's availability and timelines into the proverbial cocked hat. Highly recommended..
Mike Hadley 5 August, 2019
just had both my desktop and laptop into Theo. amazing prompt and professional, is all I can say. thank you so much
Kathleen Giles 15 May, 2020
I honestly can’t rate Mac Genie enough.. he goes out and beyond to help. His advice and understanding is epic and makes sense and takes time to talk.
Will definitely recommend.
Thanks for everything you have done...
Donna Anne 17 January, 2020
Fantastic service, fast, efficient, friendly . Highly recommend, thank you Theo 😊
Fiona Tomlinson 20 October, 2021
A very efficient and friendly service. They are extremely knowledgeable.
Ione Jacqueline 21 October, 2020
Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old.
He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.
Andrew Collier 16 September, 2020
So pleased these guys have opened up in Kirby Hill. Having a MAC specialist on your doorstep is a godsend. Great customer service and thanks to Theo spending time with me to show me a better way of working with my MAC. I really appeciate you sharing your knowledge and experience. Hope to see you soon.
Emma L 7 January, 2019
Excellent help and service always at Mac Genie even when things have not always been straight forward to sort. Highly recommend.
John Penny 12 January, 2022
Mac Genie replaced a screen on my husbands phone , he has done a brilliant job . Very honest man ! Will definitely recommend
Jo Owen 20 October, 2021
Brilliant speedy service. I contacted Mac genie computers yesterday about a new battery for my iphone. I got an instant reply with a quote and advised they could fit a new battery the next day within 30mins while I waited.
Today I called In had a super cup of Yorkshire tea and within 20mins my battery was fitted. Job done!
I would highly recommend their services.
Thanks Theo and cindy for your great service.
Louise Boyle 7 June, 2019
First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)🤦♀️
Sorted it and did a service on it. Will definitely use again 👍🏼
Lou Goodier 7 August, 2020
Excellent service, IMAC dropped off at 11.00am , repaired and picked up at 5.00pm, fantastic, thanks!
Linton Austen 23 February, 2021
Theo always provides an excellent service. He takes time to explain things so his clients have a good understanding of what is required and what work has been completed. Theo is a very honest person who always ensures that his clients do not have any unnecessary expenses. I highly recommend Mac Genie computers and would not go anywhere else.
Julie Marsden 24 October, 2021
I called in a panic when my MacBook Air malfunctioned and I couldn’t access anything. Theo was so kind and helpful and managed to recover all my irreplaceable photos and video clips of my children when they were little. Such a great service I can’t recommend them enough.
Sally Palin 16 July, 2020
I would definitely use Mac genie again very informative and friendly and very good advice
Stephen Cole 2 November, 2021
Very good quick service, friendly and professional and reasonable priced, helped me out in no time with a new laptop battery would recommend
Charlotte Emily 28 July, 2019
Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service
Diane Myers 24 February, 2020
extremely polite and professional approach, very knowledgable. I was kept updated throughout the repair and there was no hidden charges when it was time to pay. Excellent service, thank you.
Steve Jackson 28 May, 2020
These guys fixed a Retina display on my MacBook. They couldn't of done enough to make sure you're happy with it. Would highly recommend! Thank you!
Ross Dobson 7 April, 2017
Thoroughly impressed. Daughter cracked the screen and Theo had fixed it within 2 days. An lots of good advice. Highly recommend
Fiona Ryan 19 February, 2021
Friendly and professional service.
Betty Holt 8 December, 2018
Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was.
If you have any issue with your device, Mac Genie is your first stop.
Roger Wood 5 October, 2020
brilliant quick service very happy thank you xxx
Martina Rita 2 October, 2020
Apple wanted to charge me £650.00 to replace my logic board after i spilled coffee on my Macbook Pro, Mac Genie repaired my original logic board and it only cost me £255.00. Had my laptop back in 4 days, thank you guys you saved me a lot of money.
Mark Jackson 3 April, 2017
Top advice top service good price
Nigel Roddis 22 November, 2021
I had a problem with my moble phone with the microphone not working so took it to Mac Genie where the problem was sorted very quickly indeed. The service provided was way beyond what you expect these days, highly recomended.
Everard Rhodes 1 August, 2020
I recommend Mac Genie 100%. Theo came to the rescue when my iPad broke down. Nothing is too much trouble and he was amazing.
Jane Golding 23 July, 2020
Took my iPad in
Having few problems
Great service
Great price
Great customer service
Highly recommend
Nice people to deal with nothing is a problem for them
Well done mac Geni
Liquid Damage? … Don’t Panic, Mac Genie to the rescue.
MacBook Air / Pro
Water Or Liquid Damage? Don’t Panic!
Contact Mac Genie Call: 01423 323815
We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more …. your number one stop.