Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
1 month ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
1 month ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
1 month ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
3 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
3 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
3 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
4 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
5 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
5 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.



  • positive review  Theo is hugely knowledgable and super helpful, problem with MacBook Pro screen (even with the complication of a logic board issue) was diagnosed swiftly and fixed. Theo was also very upfront on price and options .... would highly recommend

    Richard Daniell Avatar Richard Daniell
    20 September, 2019

    positive review  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

    Chris Stockil Avatar Chris Stockil
    19 December, 2019

    positive review  Mac Genie you’re the best! Saved me and my phone. Thank you thank you!

    Haley Holmes Meikle-Braes Avatar Haley Holmes
    22 July, 2020
  • positive review  We used Mac Genie to assist with setting up our iPad and they have been on hand to help with all our technology needs. Thanks for the help!!

    George Bailes Avatar George Bailes
    17 June, 2019

    positive review  Thank you Theo for all your help and advise. We would highly recommend your company.

    Sharon Pocock Avatar Sharon Pocock
    22 October, 2020

    positive review  Got my phone repaired quick friendly service and not a bad price would highly recommend John Chittock

    Tina Chittock Avatar Tina Chittock
    27 January, 2021
  • Apple wanted to charge me £650.00 to replace my logic board after i spilled coffee on my Macbook Pro, Mac Genie repaired my original logic board and it only cost me £255.00. Had my laptop back in 4 days, thank you guys you saved me a lot of money.

    Mark Jackson Avatar Mark Jackson
    3 April, 2017

    positive review  Excellent help and service always at Mac Genie even when things have not always been straight forward to sort. Highly recommend.

    John Penny Siddall Avatar John Penny
    12 January, 2022

    positive review  They are really good and helpful the service was fast and efficient everything was explained what needed done and why. Would highly recommend Mac Genie Computers

    Janice Goodwin Avatar Janice Goodwin
    4 February, 2020
  • positive review  Another great service from Theo. My husband managed to crack his phone screen, no job is too much for Theo. Thank you for sorting out the phone and avoiding having to buy a new one

    Angela Walker Avatar Angela Walker
    4 November, 2020

    positive review  First class service and customer care. Three items repaired - wouldn’t go anywhere else. 👍😊

    Helen Bradley Avatar Helen Bradley
    4 March, 2021

    positive review  Excellent, friendly service at good prices and very quick. They sorted my MacBook Pro battery in a couple of hours instead of the week that Apple wanted. Highly recommend.

    Stephen Brierley Avatar Stephen Brierley
    2 August, 2019
  • positive review  Theo at Mac Genie was a fantastic help from start to finish, Mac Genie fixed my iPhone 6s and MacBook Pro with a quick turn around. I was very satisfied with the service and Theo's knowledge and expertise was incredibly helpful as I was able to make a good decision to get the right parts at an affordable price for my budget. I can't thank Theo enough for his hard work and staying late on a Friday night so that I could get back to work straight away. I did not expect this and I was very happy and surprised to get a message saying it was ready on the Saturday morning. I would highly recommend Mac Genie and I would use their services again in a heartbeat. Many Thanks Rich

    Richard Clark Avatar Richard Clark
    10 June, 2020

    positive review  Excellent customer service! I needed the data recovering from my broken external hard drive and Theo explained everything throughout. Really pleased with the recovery, I would highly recommend xx

    Jennie Lyons Summerbell Avatar Jennie Lyons
    2 October, 2019

    positive review  I recommend Mac Genie 100%. Theo came to the rescue when my iPad broke down. Nothing is too much trouble and he was amazing.

    Jane Golding Avatar Jane Golding
    23 July, 2020
  • positive review  Booked my phone in for a replacement battery. It was ready to collect the next day. Excellent service, I will definitely use Mac Genie again if needed. Thanks very much.

    Sarah Learmonth Avatar Sarah Learmonth
    20 January, 2021

    positive review  Fantastic service and repairs fully explained wouldn’t hesitate to recommend and will certainly be using Mac Genie for all future repairs

    Ruth Rennison Avatar Ruth Rennison
    18 August, 2021

    positive review  Brilliant speedy service. I contacted Mac genie computers yesterday about a new battery for my iphone. I got an instant reply with a quote and advised they could fit a new battery the next day within 30mins while I waited. Today I called In had a super cup of Yorkshire tea and within 20mins my battery was fitted. Job done! I would highly recommend their services. Thanks Theo and cindy for your great service.

    Louise Boyle Avatar Louise Boyle
    7 June, 2019
  • positive review  MacBook battery swollen and distorting the chassis. Battery replaced, dust removed and chassis re-aligned (no charge for the chassis work). All done in good time and good advice received about battery usage.

    Malcolm More Avatar Malcolm More
    24 June, 2021

    positive review  Took my iPad in Having few problems Great service Great price Great customer service Highly recommend Nice people to deal with nothing is a problem for them Well done mac Geni

    Wendy Marks Avatar Wendy Marks
    23 December, 2019

    positive review  Excellent fast service. Battery changed while you wait 👍. Even a free coffee! Thank you

    Tim Jones Avatar Tim Jones
    10 July, 2020
  • positive review  Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service

    Diane Myers Avatar Diane Myers
    24 February, 2020

    positive review  Thoroughly impressed. Daughter cracked the screen and Theo had fixed it within 2 days. An lots of good advice. Highly recommend

    Fiona Ryan Avatar Fiona Ryan
    19 February, 2021

    positive review  Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.

    Edward Smith Avatar Edward Smith
    28 January, 2021
  • positive review  Fabulous and really friendly service, they replaced the screen in my son’s iPad - highly recommend ⭐️⭐️⭐️⭐️⭐️

    Nicola Pullan Avatar Nicola Pullan
    11 October, 2019

    positive review  Rescued my Ipad from a previous botched repair by someone else. Reasonable price. Knows his stuff. Neat motor too !!

    David Bradley Avatar David Bradley
    9 January, 2020

    positive review  Mac Genie replaced a screen on my husbands phone , he has done a brilliant job . Very honest man ! Will definitely recommend

    Jo Owen Avatar Jo Owen
    20 October, 2021
  • positive review  Excellent fast service, friendly and efficient. Thanks!

    Miles Beecham Avatar Miles Beecham
    24 March, 2020

    positive review  Top advice top service good price

    Nigel Roddis Avatar Nigel Roddis
    22 November, 2021

    positive review  Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was. If you have any issue with your device, Mac Genie is your first stop.

    Roger Wood Avatar Roger Wood
    5 October, 2020

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.