Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
7 days ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
1 week ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
2 weeks ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
2 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
2 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
2 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
3 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
4 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
4 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.



  • positive review  Fast friendly efficient service. Would recommend.

    Jane Bone Avatar Jane Bone
    19 October, 2020

    positive review  So pleased these guys have opened up in Kirby Hill. Having a MAC specialist on your doorstep is a godsend. Great customer service and thanks to Theo spending time with me to show me a better way of working with my MAC. I really appeciate you sharing your knowledge and experience. Hope to see you soon.

    Emma L Seldon Avatar Emma L
    7 January, 2019

    positive review  Excellent fast service, friendly and efficient. Thanks!

    Miles Beecham Avatar Miles Beecham
    24 March, 2020
  • These guys fixed a Retina display on my MacBook. They couldn't of done enough to make sure you're happy with it. Would highly recommend! Thank you!

    Ross Dobson Avatar Ross Dobson
    7 April, 2017

    positive review  I can recommend Mac Genie Computers for outstanding service and professionalism. They are very helpful and made my iPad and laptop like new again. Thank you!

    Margaret Mcbride Avatar Margaret Mcbride
    25 January, 2020

    positive review  We used Mac Genie to assist with setting up our iPad and they have been on hand to help with all our technology needs. Thanks for the help!!

    George Bailes Avatar George Bailes
    17 June, 2019
  • positive review  Brilliant speedy service. I contacted Mac genie computers yesterday about a new battery for my iphone. I got an instant reply with a quote and advised they could fit a new battery the next day within 30mins while I waited. Today I called In had a super cup of Yorkshire tea and within 20mins my battery was fitted. Job done! I would highly recommend their services. Thanks Theo and cindy for your great service.

    Louise Boyle Avatar Louise Boyle
    7 June, 2019

    positive review  A very efficient and friendly service. They are extremely knowledgeable.

    Ione Jacqueline Cumming Avatar Ione Jacqueline
    21 October, 2020

    Incredible!! The most convenient service that could possibly be provided, they really did everything up and beyond expectation to help me out and get my iMac back up and running as good as new, I would highly reccomend these to anyone! I will definitely be using Mac genie again without a shadow of a doubt! A* service!

    Mytch Mackay Avatar Mytch Mackay
    3 September, 2017
  • positive review  Theo always provides an excellent service. He takes time to explain things so his clients have a good understanding of what is required and what work has been completed. Theo is a very honest person who always ensures that his clients do not have any unnecessary expenses. I highly recommend Mac Genie computers and would not go anywhere else.

    Julie Marsden Avatar Julie Marsden
    24 October, 2021

    positive review  Rapid response time & always excellent advice! Theo looks for the best option for your unique situation!

    Janet Hobkirk Avatar Janet Hobkirk
    10 October, 2019

    LIFE SAVERS. I’m the clumsy sort and dropped my MacBook Laptop down a staircase, needless to say it wouldn’t even turn on. I contacted Mac Genie in the desperate hope of getting it so I could turn it on to recover my work (yes I know I didn’t back up) and when it came back not only would it turn on, it had been physically repaired also. Great communication and service, would definitely recommend.

    Sarah McMillan Avatar Sarah McMillan
    3 April, 2017
  • These guys have sorted several macbook/macbook pro issues for us and every time the service has been superb. They supply an exceptional level of technical knowhow and proffer detailed explanations if needed whilst providing the kind of customer service that keeps you coming back. HIGHLY RECOMMENDED!!

    Chris Beadle Avatar Chris Beadle
    3 April, 2017

    positive review  Prompt response and appointment booking, friendly and informative service. Quick repair with minimal wait time. Will definitely use again.

    Neil Garner Avatar Neil Garner
    29 December, 2020

    positive review  fantastic service so helpful and understanding. prompt service too, would highly recommend

    Helen Swann Avatar Helen Swann
    16 November, 2020
  • positive review  Excellent service. Explained what they were going to do and proactively kept me informed throughout . Can’t recommend them too highly

    Janet Freeman Avatar Janet Freeman
    9 November, 2021

    positive review  I called in a panic when my MacBook Air malfunctioned and I couldn’t access anything. Theo was so kind and helpful and managed to recover all my irreplaceable photos and video clips of my children when they were little. Such a great service I can’t recommend them enough.

    Sally Palin Avatar Sally Palin
    16 July, 2020

    positive review  just had both my desktop and laptop into Theo. amazing prompt and professional, is all I can say. thank you so much

    Kathleen Giles Avatar Kathleen Giles
    15 May, 2020
  • positive review  Top advice top service good price

    Nigel Roddis Avatar Nigel Roddis
    22 November, 2021

    Apple wanted to charge me £650.00 to replace my logic board after i spilled coffee on my Macbook Pro, Mac Genie repaired my original logic board and it only cost me £255.00. Had my laptop back in 4 days, thank you guys you saved me a lot of money.

    Mark Jackson Avatar Mark Jackson
    3 April, 2017

    positive review  Would highly recommend Mac Genie, took in an Iphone7 with a very badly smashed screen and a battery that needed charging constantly. Just a few hours later and the phone is like new, its fully repaired with a new screen, a new battery and a years warranty. Fantastic local business every one should try to support

    Joanne Taylor Avatar Joanne Taylor
    1 February, 2021
  • positive review  Dear Theo, thank you for everything you’ve done with the MacBook Pro, especially with the state it was in! It was great of you to keep it an extra day and for resetting it to factory settings, as well as installing a new operating system. We couldn’t be happier with the outcome! And as well for having to deal with answering my silly questions! Thank you again! I couldn’t recommend you enough, definitely the best repair shop in North Yorkshire. King Regards, Jake.

    Jake Bowers Avatar Jake Bowers
    10 September, 2020

    positive review  Brilliant service today. Another company let me down and Mac Genie came to my rescue and helped me straight away even rushing a delivery of a part within 24 hours. Efficient and friendly. Brilliant- thank you!!

    Emma Rock Avatar Emma Rock
    24 May, 2019

    positive review  Excellent, friendly service at good prices and very quick. They sorted my MacBook Pro battery in a couple of hours instead of the week that Apple wanted. Highly recommend.

    Stephen Brierley Avatar Stephen Brierley
    2 August, 2019
  • positive review  Fantastic service, friendly and helpful

    Chols Victoria Grimshaw Avatar Chols Victoria
    18 March, 2021

    positive review  I had a problem with my Macbook Pro that had previously been looked at by another company un-successfully I found Theo on Google "Mac repairs near me" Theo is living and working in Kirby Hill. He sorted out my problem within one hour being a Mac trained technician, I would advise anyone who has a Mac to make a note of Mac Genie Computers, John Ellis Industrial Kirby Hill Boroughbridge. Highly recommended Angela Goodwin

    Angela Goodwin Avatar Angela Goodwin
    9 June, 2021

    positive review  Friendly and professional service.

    Betty Holt Avatar Betty Holt
    8 December, 2018
  • positive review  They are really good and helpful the service was fast and efficient everything was explained what needed done and why. Would highly recommend Mac Genie Computers

    Janice Goodwin Avatar Janice Goodwin
    4 February, 2020

    positive review  Excellent customer service! I needed the data recovering from my broken external hard drive and Theo explained everything throughout. Really pleased with the recovery, I would highly recommend xx

    Jennie Lyons Summerbell Avatar Jennie Lyons
    2 October, 2019

    positive review  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

    Chris Stockil Avatar Chris Stockil
    19 December, 2019

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 98% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.