Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
4 weeks ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
1 month ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
1 month ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
3 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
3 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
3 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
3 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
5 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
5 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.



  • positive review  Friendly and professional service.

    Betty Holt Avatar Betty Holt
    8 December, 2018

    positive review  Rapid response time & always excellent advice! Theo looks for the best option for your unique situation!

    Janet Hobkirk Avatar Janet Hobkirk
    10 October, 2019

    positive review  First class service and customer care. Three items repaired - wouldn’t go anywhere else. 👍😊

    Helen Bradley Avatar Helen Bradley
    4 March, 2021
  • positive review  Very helpful and efficient in restoring my lost data - thank you

    Joe Spearing Avatar Joe Spearing
    29 March, 2019

    positive review  Great service, would highly recommended! Wasn’t any trouble getting my iPad fixed and ready within the next day! Reasonably priced and genuine people who are happy to help!

    Emily Gaunt Avatar Emily Gaunt
    21 May, 2019

    positive review  Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was. If you have any issue with your device, Mac Genie is your first stop.

    Roger Wood Avatar Roger Wood
    5 October, 2020
  • positive review  I honestly can’t rate Mac Genie enough.. he goes out and beyond to help. His advice and understanding is epic and makes sense and takes time to talk. Will definitely recommend. Thanks for everything you have done...

    Donna Anne Parker Avatar Donna Anne
    17 January, 2020

    positive review  brilliant quick service very happy thank you xxx

    Martina Rita Storry Avatar Martina Rita
    2 October, 2020

    positive review  Massive thank you to Theodore from Mac Genie for an excellent installation today of our new office computers and networking. He was very helpful and professional I would highly recommend him.

    Edward Smith Avatar Edward Smith
    28 January, 2021
  • positive review  MacBook battery swollen and distorting the chassis. Battery replaced, dust removed and chassis re-aligned (no charge for the chassis work). All done in good time and good advice received about battery usage.

    Malcolm More Avatar Malcolm More
    24 June, 2021

    positive review  Excellent help and service always at Mac Genie even when things have not always been straight forward to sort. Highly recommend.

    John Penny Siddall Avatar John Penny
    12 January, 2022

    positive review  Theo provided me with an objective overview of the situation regarding my damaged MacBook Pro and allowed me to choose from a number of options. He was extremely knowledgable, very pleasant and helpful and provided excellent customer service

    Diane Myers Avatar Diane Myers
    24 February, 2020
  • positive review  Fast, efficient and friendly service. Thanks Theo.

    David Stead Avatar David Stead
    7 August, 2020

    positive review  Rescued my Ipad from a previous botched repair by someone else. Reasonable price. Knows his stuff. Neat motor too !!

    David Bradley Avatar David Bradley
    9 January, 2020

    positive review  Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old. He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.

    Andrew Collier Avatar Andrew Collier
    16 September, 2020
  • positive review  I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo

    Jane Inman Avatar Jane Inman
    23 April, 2020

    positive review  I had a problem with my moble phone with the microphone not working so took it to Mac Genie where the problem was sorted very quickly indeed. The service provided was way beyond what you expect these days, highly recomended.

    Everard Rhodes Avatar Everard Rhodes
    1 August, 2020

    positive review  Top advice top service good price

    Nigel Roddis Avatar Nigel Roddis
    22 November, 2021
  • LIFE SAVERS. I’m the clumsy sort and dropped my MacBook Laptop down a staircase, needless to say it wouldn’t even turn on. I contacted Mac Genie in the desperate hope of getting it so I could turn it on to recover my work (yes I know I didn’t back up) and when it came back not only would it turn on, it had been physically repaired also. Great communication and service, would definitely recommend.

    Sarah McMillan Avatar Sarah McMillan
    3 April, 2017

    positive review  Very quick and done a very good job! Would definitely recommend to anyone who needs the service!

    Sam Isaac Avatar Sam Isaac
    21 September, 2020

    positive review  Fantastic service and repairs fully explained wouldn’t hesitate to recommend and will certainly be using Mac Genie for all future repairs

    Ruth Rennison Avatar Ruth Rennison
    18 August, 2021
  • positive review  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

    Chris Stockil Avatar Chris Stockil
    19 December, 2019

    positive review  I took my boyfriends phone in after he had smashed the camera, Theo was amazing. after a little mishap he rang to tell me what had happened and very kindly paid the extra money on top of what was quoted! cant reccomend enough, will definately use him again. Thanks again Mac Genie

    Kellyann Hewick Avatar Kellyann Hewick
    29 May, 2020

    positive review  Would that this service had been available earlier! Helpful, friendly and extremely knowledgable, knocking Apple's availability and timelines into the proverbial cocked hat. Highly recommended..

    Mike Hadley Avatar Mike Hadley
    5 August, 2019
  • positive review  Quality, friendly service. Highly recommend.

    Steve Isaac Avatar Steve Isaac
    4 December, 2019

    positive review  Very good quick service, friendly and professional and reasonable priced, helped me out in no time with a new laptop battery would recommend

    Charlotte Emily Wedgewood Avatar Charlotte Emily
    28 July, 2019

    positive review  Theo is hugely knowledgable and super helpful, problem with MacBook Pro screen (even with the complication of a logic board issue) was diagnosed swiftly and fixed. Theo was also very upfront on price and options .... would highly recommend

    Richard Daniell Avatar Richard Daniell
    20 September, 2019
  • positive review  I called in a panic when my MacBook Air malfunctioned and I couldn’t access anything. Theo was so kind and helpful and managed to recover all my irreplaceable photos and video clips of my children when they were little. Such a great service I can’t recommend them enough.

    Sally Palin Avatar Sally Palin
    16 July, 2020

    positive review  Excellent, friendly service at good prices and very quick. They sorted my MacBook Pro battery in a couple of hours instead of the week that Apple wanted. Highly recommend.

    Stephen Brierley Avatar Stephen Brierley
    2 August, 2019

    positive review  Thank you Theo for all your help and advise. We would highly recommend your company.

    Sharon Pocock Avatar Sharon Pocock
    22 October, 2020

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.