Mac Genie Boroughbridge Computer Services



Mac Genie Boroughbridge Computer Services
Stuart Martin profile picture
Stuart Martin
4 weeks ago
I had an excellent experience with Mac Genie Computers in Boroughbridge. They replaced two iPhone 14 Pro batteries for me and did so with real care and efficiency. The staff were friendly, helpful and diligent, keeping me informed and offering genuinely useful advice. The replacements were completed quickly and to a very high standard. I wouldn’t hesitate to use them again.
Chris profile picture
Chris
4 weeks ago
Didnt know who to turn to, Theo from Mac Genie was the first to reply, he was very thorough with any questions he had and explaining what I needed to know. Didnt know what to expect, hard to find trustworthy people to be honest with you about what needs to be done and the cost, I will use Mac Genie again if I need further help. I recommend Mac Genie to anyone, great service from Theo, thankyou.
Liam Griffiths profile picture
Liam Griffiths
1 month ago
Theo (the owner) provided an excellent service from start to finish. He Allowed my dog and I to sit and wait for my phone to be repaired. Good communication and great service.
Paul Johnson profile picture
Paul Johnson
3 months ago
Unbelievably efficient and helpful not least because of his encyclopaedic knowledge of all things Apple
Richard Pickles profile picture
Richard Pickles
3 months ago
I’ve known MacGenie was a local business for years but thought it was just for Apple Macs and had never called in. Last week I thought I needed a new iPhone 13 battery and called just in case they may have one.
They certainly did BUT Theo who runs MacGenie told me it may be a problem with the phone not the battery and encouraged me to contact the retailer rather than pay him to fit a battery because it was within 12 month warranty.
I did so and 5 days later my phone was returned with a brand new battery on warranty - No charge

Theo could have just sold me a battery but he is a professional with years of experience and puts the customer first.
If you haven’t used MacGenie before and need an IT hardware or software issue looking at I strongly recommend you call Theo first !
Fantastic service and I now know where to go.
5 STARS !!!
Richard Pickles
Colin Wells profile picture
Colin Wells
3 months ago
Theo is extremely helpful explaining the pros and cons of what we were looking to buy and not just trying to sell the most expensive item, just what was right for us. We have used Mac Genie Computers in the past and will continue to do so in the future.
Sophie Smith profile picture
Sophie Smith
3 months ago
I've been to this shop a few times now, to get my iPhone screen repaired and recently my iPad after I smashed the screen. The service provided by Theo was excellent, and collected my iPad in under two hours looking like new. Their price was also the cheapest I could find for a genuine Apple screen. Thank you for a great service.
Richard Critchlow profile picture
Richard Critchlow
5 months ago
Sadly Theo was not able to fix our water damaged laptop economically but in diagnosing the problem enabled us to claim on our insurance. Seems to really know his stuff. Will definitely be back
John Hutchinson profile picture
John Hutchinson
5 months ago
I was worried searching Google for a Mac repair company not knowing who we would be dealing with. I stumbled over Mac Genie and within a minute of talking to Theo felt comfortable that he knew his stuff but was also an honest person. He ordered me a new screen and we made an appointment for just two working days for me to go in and he would do it in 2 hours whilst I went for a look around the shops in Boroughbridge (superb newly opened Turkish barbers there too well worth a visit) .. Theo had said it would be c.2 hours but he called just over an hour later to say all done. Not only did he stick to the original quote but also he fixed the mouse pad which had been fitted badly previously by another company causing glitches and didn’t charge for the extra work. It is not often these days you meet people who instantly make you feel that customer experience and service comes before profit as Mac Genie did for us. Will definitely use again and recommend to my friends.



  • positive review  I had broken both the top and bottom screens of my iPhone. I went straight to Macgenie and Theo had it ready and fixed to perfection within an hour! Highly recommend for your tech needs and worries!

    Lexy Cornell Atkinson Avatar Lexy Cornell
    16 June, 2021

    Their service is efficient, reliable and superb. I have used them on many occasions and receive top quality service.

    Tracey Tom Avatar Tracey Tom
    3 April, 2017

    positive review  I recommend Mac Genie 100%. Theo came to the rescue when my iPad broke down. Nothing is too much trouble and he was amazing.

    Jane Golding Avatar Jane Golding
    23 July, 2020
  • positive review  Would highly recommend Mac Genie, took in an Iphone7 with a very badly smashed screen and a battery that needed charging constantly. Just a few hours later and the phone is like new, its fully repaired with a new screen, a new battery and a years warranty. Fantastic local business every one should try to support

    Joanne Taylor Avatar Joanne Taylor
    1 February, 2021

    positive review  Very good quick service, friendly and professional and reasonable priced, helped me out in no time with a new laptop battery would recommend

    Charlotte Emily Wedgewood Avatar Charlotte Emily
    28 July, 2019

    positive review  First time I’ve used Mac Genie and what great service he provided. My son put his bank card in his PS4 while inserting a disc (they had stuck together)🤦‍♀️ Sorted it and did a service on it. Will definitely use again 👍🏼

    Lou Goodier Avatar Lou Goodier
    7 August, 2020
  • positive review  I 100% recommend Theo !! he is professional at anything he does, he’s that sort of bloke.... go big or go home.... I had a problem with a Facebook Wi-fi network at my shop, he came out and sorted it. I’m very grateful to him. I know a little bit but he’s my go to man for anything technical. Definitely the best in his field in the area 👍👍

    Ali Moffat Avatar Ali Moffat
    21 July, 2020

    positive review  Booked my phone in for a replacement battery. It was ready to collect the next day. Excellent service, I will definitely use Mac Genie again if needed. Thanks very much.

    Sarah Learmonth Avatar Sarah Learmonth
    20 January, 2021

    positive review  Superb, friendly service, replaced my iPhone screen whilst I waited. Such a bonus having this service locally. Brilliant coffee too! We will be back and thank you Theo.

    Sharon Malone Avatar Sharon Malone
    7 March, 2020
  • positive review  Thank you Theo for all your help and advise. We would highly recommend your company.

    Sharon Pocock Avatar Sharon Pocock
    22 October, 2020

    positive review  I called in a panic when my MacBook Air malfunctioned and I couldn’t access anything. Theo was so kind and helpful and managed to recover all my irreplaceable photos and video clips of my children when they were little. Such a great service I can’t recommend them enough.

    Sally Palin Avatar Sally Palin
    16 July, 2020

    positive review  Lovely people and fixed it within a few days. Would totally recommend!

    Melina Forsythe Avatar Melina Forsythe
    9 December, 2020
  • positive review  A very efficient and friendly service. They are extremely knowledgeable.

    Ione Jacqueline Cumming Avatar Ione Jacqueline
    21 October, 2020

    positive review  Very quick and done a very good job! Would definitely recommend to anyone who needs the service!

    Sam Isaac Avatar Sam Isaac
    21 September, 2020

    Apple wanted to charge me £650.00 to replace my logic board after i spilled coffee on my Macbook Pro, Mac Genie repaired my original logic board and it only cost me £255.00. Had my laptop back in 4 days, thank you guys you saved me a lot of money.

    Mark Jackson Avatar Mark Jackson
    3 April, 2017
  • positive review  Fabulous and really friendly service, they replaced the screen in my son’s iPad - highly recommend ⭐️⭐️⭐️⭐️⭐️

    Nicola Pullan Avatar Nicola Pullan
    11 October, 2019

    positive review  Twice repaired my Huawei now, really lovely couple and fast service. Won't recommend too much incase they get too busy to fix mine!🤣

    Claire Tegerdine Avatar Claire Tegerdine
    19 January, 2019

    positive review  Another great service from Theo. My husband managed to crack his phone screen, no job is too much for Theo. Thank you for sorting out the phone and avoiding having to buy a new one

    Angela Walker Avatar Angela Walker
    4 November, 2020
  • These guys have sorted several macbook/macbook pro issues for us and every time the service has been superb. They supply an exceptional level of technical knowhow and proffer detailed explanations if needed whilst providing the kind of customer service that keeps you coming back. HIGHLY RECOMMENDED!!

    Chris Beadle Avatar Chris Beadle
    3 April, 2017

    positive review  Highly recommend this company! Good communication/Excellent, fast & friendly service. Super helpful. I shall definitely be using them in the future. 👍👏👏

    Connie Wilson Avatar Connie Wilson
    4 August, 2020

    positive review  I was at my wits end when my iPhone got water damage. Can’t thank Mac Genie enough for their quick response. Two days later my phone has come back as good as new. Thank you Theo

    Jane Inman Avatar Jane Inman
    23 April, 2020
  • positive review  Top advice top service good price

    Nigel Roddis Avatar Nigel Roddis
    22 November, 2021

    positive review  Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was. If you have any issue with your device, Mac Genie is your first stop.

    Roger Wood Avatar Roger Wood
    5 October, 2020

    positive review  Great quick service and reasonably priced

    Maurice Henwood Avatar Maurice Henwood
    15 September, 2021
  • We were very pleased with the quick response to our initial request for help in repairing the power supply to our imac. Very knowledgeable and speedy, reasonably priced repair and service. Collection and return service also very efficient. We would highly recommend Mac Genie.

    Robert Kemp Avatar Robert Kemp
    11 February, 2018

    positive review  fantastic service so helpful and understanding. prompt service too, would highly recommend

    Helen Swann Avatar Helen Swann
    16 November, 2020

    positive review  These guys are the only place to take your Mac! I have had outstanding customer service and very reasonable rates! Thank you so much. 5 🌟’s

    Julia Simmons Avatar Julia Simmons
    28 November, 2018
  • positive review  Highly recommend very good service & excellent knowledge on my MacBook Pro repair.

    Sam Cullen Avatar Sam Cullen
    17 April, 2025

    positive review  Theo is hugely knowledgable and super helpful, problem with MacBook Pro screen (even with the complication of a logic board issue) was diagnosed swiftly and fixed. Theo was also very upfront on price and options .... would highly recommend

    Richard Daniell Avatar Richard Daniell
    20 September, 2019

    positive review  Friendly and professional service.

    Betty Holt Avatar Betty Holt
    8 December, 2018

Mac Genie Boroughbridge Computer Services

Water Or Liquid Damage? Don’t Panic!

We have a 90% logic board repair success rate for salvaging your existing mainboard / logic board, or if repair is required for data recovery. Boroughbridge Computer repair specialist for Apple Mac’s, Windows laptops, Computers and more ….  your number one stop.