Rarely do I rate anything 5 stars but the experience of dealing with Theo has been first class. Not only has he fixed an issue with my macbook that has had me beaten for months but he has improved the performance of it more than I thought possible for a machine 8 years old. He has taken the time to explain in depth where I was going wrong and given me more information and time than he needed to. Obviously someone that has a passion for what he does and it shows. Thank you.

  Very professional and customer service is brilliant too. They charge less than the Apple store and being in Kirby Hill was a huge plus for us. I would highly recommend Mac Genie Computers. Thank you so much for fixing our iPhone battery.

  I would highly recommend Mac Genie Computers. He fixed my laptop for me recently and installed all software that I needed, this was done within the week, great communication throughout. Will definitely use again. 5 stars ⭐️

  Theo at Mac Genie was a fantastic help from start to finish, Mac Genie fixed my iPhone 6s and MacBook Pro with a quick turn around. I was very satisfied with the service and Theo's knowledge and expertise was incredibly helpful as I was able to make a good decision to get the right parts at an affordable price for my budget. I can't thank Theo enough for his hard work and staying late on a Friday night so that I could get back to work straight away. I did not expect this and I was very happy and surprised to get a message saying it was ready on the Saturday morning. I would highly recommend Mac Genie and I would use their services again in a heartbeat. Many Thanks Rich

  Great service and received some fantastic advice to help avoid issues in the future. High recommend MacGenie

  Fantastic service, friendly and helpful

  Mac Genie you’re the best! Saved me and my phone. Thank you thank you!

  I had a problem with my moble phone with the microphone not working so took it to Mac Genie where the problem was sorted very quickly indeed. The service provided was way beyond what you expect these days, highly recomended.

We were very pleased with the quick response to our initial request for help in repairing the power supply to our imac. Very knowledgeable and speedy, reasonably priced repair and service. Collection and return service also very efficient. We would highly recommend Mac Genie.

  Fantastic service. extremely helpful, friendly and efficient!

  Highly recommend Mac Genie!!! Great service, very professional. Thank you!!!!

  Great quick service and reasonably priced

  Explained what was wrong with my phone, and why, sorted it out straight away, phone fully functioning. Thank you

  fantastic service so helpful and understanding. prompt service too, would highly recommend

  Very good quick service, friendly and professional and reasonable priced, helped me out in no time with a new laptop battery would recommend

  Dear Theo, thank you for everything you’ve done with the MacBook Pro, especially with the state it was in! It was great of you to keep it an extra day and for resetting it to factory settings, as well as installing a new operating system. We couldn’t be happier with the outcome! And as well for having to deal with answering my silly questions! Thank you again! I couldn’t recommend you enough, definitely the best repair shop in North Yorkshire. King Regards, Jake.

LIFE SAVERS. I’m the clumsy sort and dropped my MacBook Laptop down a staircase, needless to say it wouldn’t even turn on. I contacted Mac Genie in the desperate hope of getting it so I could turn it on to recover my work (yes I know I didn’t back up) and when it came back not only would it turn on, it had been physically repaired also. Great communication and service, would definitely recommend.

  Prompt response and appointment booking, friendly and informative service. Quick repair with minimal wait time. Will definitely use again.

  Thoroughly impressed. Daughter cracked the screen and Theo had fixed it within 2 days. An lots of good advice. Highly recommend

  Fantastic friendly service, extremely knowledgable and got the job done in no time. Laptop fixed and a new phone screen. Would definitely recommend!

  Great emergency service! thanks so muck for sorting at this difficult time, will be back😁

  Twice repaired my Huawei now, really lovely couple and fast service. Won't recommend too much incase they get too busy to fix mine!🤣

  Excellent Service and they educate their customers on the issues on your hardware and software. Recommend them to anyone who has issues with their Apple Hardware and Software

  Great service. Also very quick and if your someone who wants your computer to ru. as well as it can (so you can be efficient) I would recommend Mac genie.

  Theo is a very knowledgable and fair computer technician. I say fair because if he can’t fix your device there is no charge even if the problem is out of his hands, as mine was. If you have any issue with your device, Mac Genie is your first stop.

These guys fixed a Retina display on my MacBook. They couldn't of done enough to make sure you're happy with it. Would highly recommend! Thank you!

  Excellent help and service always at Mac Genie even when things have not always been straight forward to sort. Highly recommend.